We can only launch campaigns through Portal 3.0 with unique contract names. This is needed since most DSPs do not allow a campaign to be launched with the same name as another and we must follow the same logic in P3.
To ensure a unique contract naming:
- Make a minor change to the contract name in SFDC, for example:
- Use a space in between when, or not having a space in between:eg: “RD15”, use “RD 15”
- Use different combo of words/remove one word in contract name
Things to Note:
- It happens quite often with winback contracts. Be careful to ensure the naming convention is unique in these scenarios especially.
- We only support contract name changes in Portal before the campaign has been launched.