How do I know what part of the portal I need to complete and what will be completed by another team?
- Work with your manager to understand which part of portal onboarding you and your team are responsible for.
What articles in the Support center will customers see in Portal 3.0?
- In the SMB Portal, the Support Center was customized to the type of customer, i.e. they used to see articles that are relevant to them. In Portal 3.0 however, this is NOT functional and customers will see all available articles.