Please note that Story & Video creatives are currently not supported through Portal, however it is necessary to add a dummy creative that can be used as a placeholder when building the campaign.
Please follow these steps to create a dummy Story or Video creative:
- On the left hand side menu, go to the Creatives tab
- On the top right corner of the page, click on the Create New Creative button and select Social (Percent Fee)
- Add the required information:
- Navi Advertiser ID (click away to see the advertiser name)
- Facebook Page ID (click away to see the page name)
- Creative name: this field is automatically populated by the system
- Creative language: please select only one language. If you have a Story or Video creative in multiple languages, you have to create one creative per language
- Creative label: please enter the word “DUMMY”
- Select “Single Image”
- Primary text/Headline/Description: Please enter valid text
- Website URL/Display link: please enter the landing page url
- Call to action: please select the correct CTA
- Upload a dummy image: please use this image
- On the bottom right corner of the page, click Save
- The creative status will be Pending. It should turn to Active within minutes.
- Please check this guide in case of a creative failure.
- Log a task for the AOC team in order to set up the correct creative in the system
You can now proceed to set up the campaign and use this dummy creative when required.
You can find the campaign setup process here.
For general creative restrictions and validations, please check this article.